Malte Breitzmann & Saskia Henatsch
UX in the Dev Cycle: Moving from Handoff to Handshake
#1about 7 minutes
Identifying poor UX with a ticket machine example
Complex UIs, like confusing public transit ticket machines, demonstrate how poor design forces users to learn a system instead of achieving their goals.
#2about 1 minute
The developer's anxiety from unclear feature requests
Receiving feature requests without context creates anxiety and fear of breaking complex systems, which ultimately slows down development.
#3about 2 minutes
Using the jobs to be done framework
Focus on the user's ultimate goal, or 'job to be done,' to simplify the product and remove unnecessary complexity.
#4about 5 minutes
How to validate design assumptions with research
Use explorative interviews to distinguish correlation from causation and paper prototypes to test ideas quickly without writing any code.
#5about 5 minutes
How UX collaboration improves developer happiness and quality
Integrating UX provides developers with purpose, critical context to prevent fear-driven development, and a collaborative partner for solving problems.
#6about 4 minutes
Practical steps to integrate UX into development
Move from handoff to handshake by treating UX as part of the team, using Gherkin syntax for shared understanding, and viewing designs as discussion starters.
#7about 2 minutes
Key benefits of a collaborative dev and UX process
A strong UX partnership increases development speed, improves product quality, and boosts developer happiness by providing clear context and purpose.
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