Data Analyst (Revenue Operations)
Role details
Job location
Tech stack
Job description
As a Data Analyst in Sales & Revenue Operations, you will play a critical role in ensuring Mercell's commercial engine runs efficiently and scales effectively. You will drive automation across our Sales & Revenue processes, deliver reliable insights to support data-driven decision-making and help prepare Mercell for a more advanced and technology-enabled future., * Identify, investigate and resolve anomalies in our ARR and billing reporting
- Collaborate with cross-departmental teams to align forecasting with planning
- Develop and maintain Sales and Customer Success performance dashboards to monitor key metrics such as pipeline velocity, conversion rates, retention, expansion and upsell
- Deliver actionable insights and recommendations that improve sales productivity, segmentation and customer retention strategies
- Drive automation and self-service capabilities for Sales and CSM stakeholders
Requirements
- Accountable, thorough, positive attitude
- Ability to make use of downtime efficiently and productively
- Keep calm and be tolerant to high pressure and tight deadlines
- Curious and fast learner, * Strong, hands-on professional (ideally 3+ years) experience with SQL, CRM systems and Excel/Google Sheets
- In-depth understanding of business processes within a SaaS organization
- Demonstrated ability to collaborate effectively with peers and stakeholders in commercial functions
- Professional fluency in English, * Experience with working and reporting in HubSpot
- Data visualization in Tableau
- Experience working with financial data
Benefits & conditions
As a fast growing technology company, we are committed to taking care of our employees through initiatives such as hybrid work to support work-life balance, health and insurance plans (may differ per country/office), pension plans, paid parental leave, social happenings and competitive salary packages. Please see https://career.mercell.com/posts/our-perks-benefits to get more insights on what to expect of perks, benefits and culture when joining Mercell., If you have questions for this position, we are happy to chat with you. Please reach out to Till Prein, Head of Strategy, Data and Analytics.