SaaS Software Data Reviewer

Mercor
1 month ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
€ 77K

Job location

Tech stack

Training Data
JIRA
Software as a Service
Salesforce.Com

Job description

  • Read and interpret data generated from B2B SaaS platforms and how they could be used to improve an employee's or business owner's day to day experience
  • Generate high-quality prompts and corresponding golden responses based on ticket content
  • Draft evaluation rubrics and edge case documentation
  • Ensure clarity and alignment across prompt guidelines and task outputs
  • Reference SaaS platform outputs data as needed to complete assigned tasks
  • Maintain consistency and accuracy in writing across multiple assignments

Requirements

Do you have experience in SaaS?, * Proficiency with task management tools (e.g. Linear, Jira), workforce messaging applications (e.g. Slack, Teams), CRMs (e.g. Salesforce, Dynamics), or other types of B2B SaaS tools

  • Prior experience writing prompts, training data, or instructional content
  • Strong written communication and critical thinking skills
  • Detail-oriented and able to follow structured guidelines independently

Benefits & conditions

  • Remote and asynchronous - set your own hours
  • Expected commitment: 15-20 hours/week
  • Initial project duration: ~2 weeks with possibility of extension upto 6 weeks

Compensation & Contract Terms

  • Pay range - $30-37/hour
  • Independent contractor arrangement
  • Paid weekly via Stripe Connect

About the company

About Mercor * Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations * Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey * Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI

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