Technical Support
FleetGO
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Tech stack
Microsoft Windows
Microsoft Office
Windows Servers
SQL Databases
Job description
- Support and consulting of customers in remote support in collaboration with project management
- Update, installation and setup of customer systems in remote support.
- Handling of support requests within the scope of 1st and 2nd level support
- Analysis and documentation of error situations
Requirements
Do you have experience in Windows?, * Basic knowledge SQL
- Good to very good knowledge of MS Office
- English proficiency B2
- German language skills C2
- Basic knowledge in the area of Microsoft operating system (Windows Server, Windows 10)
- Good network knowledge
- High level of social competence, motivation, flexibility and ability to work under pressure
- Experience in the software or logistics industry is an advantage, but not required