Support Applications Production -
Role details
Job location
Tech stack
Job description
Amaris Consulting is an independent consulting and technology company. Join a dynamic team and enjoy diverse opportunities across global projects.
Tasks
- Ensure the smooth operation of production applications.
- Provide user support (N2/N3) and resolve incidents.
- Collaborate with technical teams for effective solutions., Interviews (on average, the number of interviews is 3 - but it may vary depending on the seniority level required for the position). During the interviews, you will meet members of our team: your future manager of course, but also other people you will work with. These interviews will allow us to learn more about you, your experience and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our history, our teams, and your career opportunities!
Case study: Depending on the position, you may be asked to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and the same goes for every role in a company. That is why we must adapt accordingly, so the process can sometimes be somewhat different for each person. That said, we always put ourselves in the candidate's shoes to offer the best possible experience. We look forward to meeting you!, * Ensure the proper functioning of applications in production
- Provide user support (N2/N3)
- Resolve incidents and follow up with various stakeholders
- Perform configurations to meet user requests
- Follow up on incidents with suppliers
- Conduct initial investigations upon the declaration of an application incident
Requirements
- Engineering degree or equivalent with 3+ years experience.
- Proficiency in modern architectures (API, microservices, Cloud).
- Strong analytical skills and effective communication., * You hold an engineering degree or equivalent
- You have at least 3 years of experience as an IT technician in an industrial environment.
- You master modern architectures (API, microservices, Cloud), Java (Springboot), Javascript/Typescript, Frontend Frameworks
- You are autonomous in your actions and able to collaborate with Tech Leads, developers, and Application Managers
- You have excellent analytical skills
- You master French and English
- You are able to work in a team and communicate effectively.